Terms and Conditions

User Agreement

This User Agreement is published on Effective date in accordance with the statutory requirements under the Information Technology Act, 2000 and Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, as applicable and amended from time to time. This Agreement does not require physical or digital signature endorsement. By accessing this website www.deemark.com (whether or not using the services/purchasing the products), you have agreed to the terms and conditions of this Agreement. You may choose not to access the Website if you do not agree with the contents of this Agreement.

Use of Personal Information

This Website is owned and operated by Deemark, and we at Deemark Healthcare Private Limited ("Deemark"/"we"/"us"/"our") value your privacy and always strive to protect the confidentiality of personal information shared by you on our Website. This Agreement, which includes the Privacy Policy, explains in detail how we collect and use your data on the Website. As a customer/visitor to the Website ("you"/"your"), you should carefully read this Agreement. By using the Website's services, you agree to the collection and use of your data by us in the manner specified in this Agreement.

Services overview

As part of the registration process on the Website, Deemark may collect the following personally identiﬁable information about you: Name including first and last name, email address, mobile phone number and contact details, postal code, demographic proﬁle (like your age, gender, occupation, education, address etc.) and information about the pages on the Website you visit/access, the links you click on the Website, the number of times you access the Website and any such browsing information. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvent etc. are not eligible to use the Website. If you are a minor i.e. below18 years of age but at least 13 years of age you may use the Website only under the supervision of a parent or legal guardian who agrees to be bound by this Agreement. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited under applicable laws.

Website Access

We authorize you limited access and personal use of this Website, and you agree not to download (other than for page caching) or modify it, or any portion of it, unless we expressly agree in writing. This license does not permit the resale or commercial use of this Website or its contents; the collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; the downloading or copying of account information for the benefit of another merchant; or the use of data mining, robots, or similar data gathering and extraction tools.. Without our express written consent, you agree not to reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit for any commercial purpose. Without Deemark’s express written consent, you may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Website or its affiliates. Without our express written consent, you may not use any meta tags or other "hidden text" utilizing the www.deemark.com or Deemark’s name or trademarks. Any unauthorized use results in the revocation of the permission or license granted by us.

Account & Registration Obligations

To place orders on the Website, all customers must register and provide us with personal information. For communications regarding your purchases from the Website, you must keep your account and registration details up to date and correct. The customer agrees to receive promotional communications and newsletters upon registration by agreeing to the terms and conditions. The customer can opt out by unsubscribing when they receive the first letter or by contacting customer service.

Pricing

Unless otherwise specified, all products listed on the Website will be sold at MRP. The prices specified when ordering will be the prices charged on the date of delivery.

Cancellation by Website / Customer By calling our customer service, you can cancel your order at any time up to the cut-off time of the slot for which you have placed an order. The cut-off time begins when the order is placed and ends when the order is shipped from our end. In this case, we will refund any payments you have already made for the order. Orders cannot be canceled once they have been dispatched from our end.If we suspect a fraudulent transaction by a customer or a transaction that violates the terms and conditions of using the website, we reserve the right to cancel such orders with or without notifying the customer. We will keep a negative list of all fraudulent transactions and customers and will deny them access or cancel any orders they place.In the case of any Free Offers provided by the Company, it is implied that the purchase of the free product will be ineligible for purchase. If such a condition is not met, the order will be deemed canceled.

Returns

Because we deal with Ayurvedic products, we do not accept returns or exchanges. We will only accept exchanges if the product we delivered is damaged. Please contact customer service at Info@deemark.com or +91 9211711155

Each of these orders will be handled on an individual and case-by-case basis. Please do not return your purchase to the manufacturer and provide a receipt number for prompt product replacement.

You Agree and Confirm

That any additional costs incurred by us for redelivery will be charged from you if a non-delivery occurs due to a mistake by you (i.e. wrong name or address or any other incorrect information).

That you will only use the Website's, its affiliates', consultants', and contracted companies' services for lawful purposes and will abide by all applicable laws and regulations while using and transacting on the Website.

In all instances where such information is requested of you, you will provide authentic and true information. We reserve the right, at every time, to confirm and validate the information and other details provided by you. If your details are discovered to be false (wholly or partially), we reserve the right, at our sole discretion, to reject your registration and bar you from using the services and/or other affiliated websites without prior notice.

That you are using your best and most prudent judgment before entering into any transaction through this Website, and that you are accessing and transacting at your own risk.

That the address at which you have requested delivery of the product will be correct and proper across every way.

You will carefully read the product description before placing an order. By placing an order for a product, you agree to be bound by the terms of sale outlined in the product description.

That all calls To/From From Deemark may be recorded for quality assurance and training purposes.

The customer agrees to receive updates, order confirmation and promotional messages / SMS / Email / Call for current and future Offer from Dee Mark Health care Private Limited

You agree that you shall not use the Website for any of the following purposes:

Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
Transmitting material that encourages conduct that constitutes a criminal offense or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
Gaining unauthorized access to other computer systems.
Interfering with any other person‘s use or enjoyment of the Website.
Breaching any applicable laws.
Interfering or disrupting networks or web sites connected to the Website.
Making, transmitting or storing electronic copies of materials protected by copyright or other Intellectual Property Rights without the permission of the owner.
Deceive or mislead and/or provide any contact information which is incorrect or communicate any information which is grossly offensive or menacing in nature,
Impersonate any person.

Colors

We make every effort to display the colors of our products as accurately as possible on the Website. However, because the actual colors you see will be determined by your monitor, we cannot guarantee that the display of any color on your monitor will be accurate.

Modiﬁcation of Terms & Conditions of Service/ User Agreement

We reserve the right to change the Terms & Conditions of Use/ User Agreement at any time without prior notice to you. You can always find the most recent version of these Terms & Conditions on the Website. You should review the Website's Terms and Conditions on a regular basis. If the modified Terms & Conditions are unacceptable to you, you should stop using this Website. If you continue to use the Website, you will be deemed to have agreed to accept and abide by the modified User Agreement Terms.

Governing Law and jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by us and his decision shall be ﬁnal and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Delhi.I The High Court of Delhi alone shall have the jurisdiction and the Laws of India shall apply.

Note -

We, as a merchant, accept no liability for any loss or damage arising directly or indirectly from the decline of authorization for any Transaction due to the Card holder exceeding the preset limit mutually agreed upon by us and our acquiring bank from time to time.